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Milk Powder Product Name |
Hotline | Service(s) | Handling Time | |
| Macao (853) | Hong Kong (852) | |||
| Mead Johnson Enfamil A+ | 2876 8154 | 2510 6321 | 1. Product enquiry | Within the next working day |
| Mead Johnson Enfapro A+ | 2. Parenting issues sharing | Within the next working day | ||
| Mead Johnson Enfagrow A+ | 3. Membership application | Within 2 weeks | ||
| Mead Johnson Enfakid A+ | 4. Macao members of ‘Mead Johnson Club’ may call hotline (853)2876 8154 for ordering up to 2 products. Ordered product(s) can be picked up on a specific date at the designated retail store. | This special service is available until further notice | ||
| Mead Johnson EnfaSchool A+ | ||||
| Mead Johnson O-Lac | ||||
| Abbott Similac | 2892 2177 | N/A | 1. Product emergency supply | 1 working day |
| Abbott Gain | ||||
| Abbott GainPlus | ||||
| Abbott GainKid | 2. Product enquiry | 1 working day | ||
| Abbott Similac NeoSure | ||||
| Abbott Isomil 1 | ||||
| Abbott Isomil 2 | 3. After sales service | 1 working day | ||
| Abbott Similac Mom | ||||
| Abbott Pedia Sure | ||||
| Friso | 2876 2447 | 2859 3705 | 1. Product enquiry |
Within 3 working days (depends on the contents) |
| 2. Information on pregnant women and infant nutrition |
Within 3 working days (depends on the contents) |
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| Snow Brand | 2845 1370 | 080 0925 | 1. General product enquiry | Within the same day |
| 2. Product ordering | Within 2 working days | |||
| Nestle NAN HA | 2845 3490 | 2179 8333 | 1. Retail stores inventory check | Timely |
| 2. Product information | Timely | |||
| Nestle EXCEL | 3. Information on infant nutrition and parenting | Timely | ||
| Wyeth Gold | 080 0078 | 2599 8870 | 1. Upon receiving customer’s enquiry about Wyeth milk powder product, our colleagues will contact the nearby retail store to check their inventory and convey the message to the customer. | Immediately or within 1 hour |
| 2. Though supply of Wyeth milk powder is adequate, delivery service is available if parents encounter any difficulty when purchasing our products. Customers may call 853-2875 7275 for ordering details. | Consumers may call 853-2875 7275 for ordering details | |||
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