The Macao Consumer Arbitration Centre was established in 1998, and was renamed “Macao Consumer Mediation and Arbitration Centre” according to Dispatch of the Chief Executive No. 228/2020 in 2020. As of 2022, a total number of 767 cases have been received:
Case category and year
2021
2022
Total
Electrical appliances
1
0
1
Computer, electronics and telecommunication devices
0
0
0
Personal care products
1
0
1
Furniture and home appliances
0
0
0
Clothing and apparel
2
0
2
Jewelry, watches and handcrafts
1
1
2
Personal care services
0
0
0
Food and beverage services
0
0
0
Renovation services
0
0
0
Celebration services
0
0
0