Site Help

The Consumer Council website is built and administered by the Macao SAR Government's Consumer Council. The website was launched in 2004.

This website aims to enhance consumers' knowledge of consumer rights protection, and serves as a platform for communication between consumers and the Consumer Council.

The latest news of the Council, details of the Macao Consumer Mediation and Arbitration Centre, 'Adherents' and 'Certified Shops' are all accessible on this website.

Should any doubts or disputes arise, consumers may submit the relevant information to the Council through the 'Online Complaint' facility on this website, to obtain further assistance.

Please feel free to contact the Council via for any comments about this website.