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二手商品有損耗,買前多問多檢查
保存按金單,退還好簡單
商品有質量問題,經營者須處理
委託他人購物應溝通清楚
應按使用說明或標籤清潔消費品
服務範圍講清楚,額外費用標清楚
注意商品的使用方法
經營者應提供正確資訊,消費品應與合同規定相符
貨品有問題,應盡早通知經營者處理
購物前可查閱官方資訊,確保購買到合適商品