Sources: Milk powder suppliers
Milk Powder Product Name |
Hotline |
Service(s) |
Handling Time |
Macao (853) |
Hong Kong (852) |
Mead Johnson Enfamil A+ |
2876 8154
(Office hours: Monday to Friday 9:00-18:00 (excluding public holidays)) |
2510 6321
(Office hours: Monday to Friday 9:00-18:00 (excluding public holidays)) |
1. Product enquiry |
Within the next working day |
Mead Johnson Enfapro A+ |
2. Parenting issues sharing |
Within the next working day |
Mead Johnson Enfagrow A+ |
3. Membership application |
Within 2 weeks |
Mead Johnson Enfakid A+ |
4. Macao members of ‘Mead Johnson Club’ may call hotline (853)2876 8154 for ordering up to 3 products. Ordered product(s) can be picked up on a specific date at the designated retail store. |
This special service is available until further notice |
Mead Johnson EnfaSchool A+ |
Mead Johnson O-Lac |
Abbott |
2876 8154 |
2806 4842 |
1. Product emergency supply |
1 working day |
2. Product enquiry |
1 working day |
Friso |
6269 8870 |
2859 0800 |
1. Product enquiry |
1 working day |
2. Information on pregnancy and infant nutrition |
Within the next working day |
Snow Brand |
2845 1370 |
2219 5000 |
1. General product enquiry |
Within the same day |
2. Product ordering |
2 working days |
Nestle NAN HA |
2848 1281 |
2179 8333 |
1. Retail stores inventory check |
Timely |
2. Product information |
Timely |
3. Information on infant nutrition and parenting |
Timely |
Wyeth Gold |
080 0078
(Office hours: Monday to Saturday 9AM – 8PM., closed on public holidays) |
2599 8870
(Office hours: Monday to Saturday 9AM – 8PM., closed on public holidays) |
1. Upon receiving customer’s enquiry about Wyeth milk powder product, our colleagues will contact the nearby retail store to check their inventory and convey the message to the customer. |
Immediately or within 1 hour |
2. Though supply of Wyeth milk powder is adequate, delivery service is available if parents encounter any difficulty when purchasing our products. Customers may call 080 0078 for ordering details. |
Consumers may call 080 0078 for ordering details |
Cow & Gate
|
2892 2449
(Office hours: Monday to Friday 9:00-13:00, 14:00-18:00) |
3509 2008 |
1. Retail stores inventory check
|
Timely
|
2. Product information
|
1 working day
|
3. After sales service
|
1 working day
|